Privacy of Personal Information is important to 4 Office Automation Ltd. We are committed to the collection, use and disclosure of Personal Information in a responsible manner and only to the extent that is necessary to provide goods and/or services to our customers.
Personal Information, as defined in the Personal Information Protection and Electronic Documents Act (Canada) (PIPEDA), means information about an identifiable individual but does not include the name, title or business address or telephone number of an employee of an organization.
Except as stated in this Privacy Policy, or as required or permitted by law, we do not sell, transfer or disclose your Personal Information without your prior consent.
In order to protect your privacy, it is our policy to adopt the principles of fair information practices as identified in PIPEDA. On some of our website pages, you may request product quotations, supplies or other services and register to receive notifications and information. The types of personal information collected may include your name, contact & billing information as well as transaction information. In order to tailor our subsequent communications to you and continuously improve our products and services we may also ask you to provide us with information regarding your professional interests, experience with our products, and more detailed contact preferences. This website also uses cookies and third party tracking tools that are used to measure things like visitor traffic and session duration to certain pages. We utilize this data in order to help us monitor for site errors and improve the user experience of our customers. The information collected via these tools may also include personal identifiers such as IP addresses and device information. By choosing to use this website and / or provide us with your Personal Information, you are consenting to its use in accordance with the principles outlined in our Privacy Policy. If you are under the age of 18, you must not provide any Personal Information without the consent of your parent or guardian, or as otherwise provided by the applicable law. 4 Office Automation uses the information you provide to better understand your needs and provide you with better service. We use your information to help you complete a transaction, to communicate back to you, to update you on service and benefits, and to personalize our website pages and functionality for you. From time to time, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. At a minimum, we will always give you the opportunity to opt out of receiving such communications. We will also follow local requirements, such as allowing you to opt in before receiving unsolicited contact, where applicable.
Our website may contain links to other websites or internet resources. When you click on one of these links, you are contacting another website or internet resource. 4 Office Automation has no responsibility or liability for, or control over, these other websites or internet resources or their collection, use and disclosure of your Personal Information. We encourage you to read the privacy policies contained within these other websites to learn how they collect and use Personal Information about you.
4 Office Automation is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Chief Privacy Officer is accountable for 4 Office Automation’s compliance with the principles and policies described above. If you have any questions or concerns regarding our Privacy Policy, please contact us in any of the following ways:
Submit your question/concern using the “contact us” link found on this website. In the subject field, please type “Privacy Statement”.
Call us at 1-800-463-3423 (1-800-4-office)
Email us at chiefprivacyofficer@4office.com
Write us at:Chief Privacy Officer4 Office Automation425 Superior Blvd., Unit 1Mississauga, ON L5T 2W5
Get an (up to) 8 year replacement guarantee from the date of purchase for any new Copier or Multifunctional Printer device sourced under a continuous “All In” service agreement (up to 5 years for used and tabletop devices).
Enjoy a 90 Day Test Drive / buyer protection plan that allows you to switch models or brands if you feel you made the wrong decision. Although rarely needed, this policy is meant to ensure you and your team source the right product and that you are 100% happy with your decision.
With our dedicated network of over 50 service technicians throughout the province we deliver an under 4 hour response time (98% of the time) for our customers and are committed to keeping your product and your business running smoothly without unecessary interruption.
